Son101 Privacy Policy

Welcome to Son101. As one of Bangladesh's most trusted online gaming platforms, Son101 places the highest priority on protecting your personal information. This Privacy Policy explains in detail what types of information Son101 collects, why it is collected, and how it is used and protected.

By using Son101's website or app, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using Son101's services.

Son101 adheres to international data protection standards, particularly the principles of the GDPR (General Data Protection Regulation). Protecting the personal data of every registered member is both an ethical and legal obligation for Son101.

Son101 collects the following types of information from its members. Each piece of data is collected for a specific and legitimate purpose.

Son101 collects member information through a variety of methods. Every data collection practice at Son101 is transparent and conducted with the member's knowledge.

• Information provided directly: Information you provide directly during registration, KYC verification, or when contacting our support team.
• Automatically collected information: Through cookies, log files, and tracking technologies when using Son101's website or app.
• Information received from third parties: Relevant information obtained from payment gateway providers or identity verification service providers.
• Public Sources: Information obtained from legitimate public databases for fraud prevention purposes.

Son101 uses collected data exclusively for the purposes listed below. Every use of data at Son101 is lawful and carried out in the best interests of the member.

• Account Management: To create, verify, and maintain your account on Son101.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Customer Support: To help Son101's support team resolve your issues quickly.
• Security & Fraud Prevention: To detect suspicious activity and ensure platform security.
• Fulfilling Legal Obligations: To comply with international gaming regulations and financial compliance requirements.
• Platform improvement: To improve Son101's service quality and overall user experience.
• Promotional communications: With your consent, we may send you special offers and updates (with opt-out available).

Son101 never sells your personal information to third parties for advertising or any other commercial purpose.

Son101 never sells your personal information to third parties. However, in certain circumstances, Son101 may share limited data as follows:

• Payment Partner: With payment service providers such as bKash, Nagad, and Rocket, solely for the purpose of processing transactions.
• KYC Service Provider: With approved third parties for identity verification purposes.
• Law Enforcement Agencies: For valid legal claims or court orders.
• Security Auditor: With authorized audit firms to ensure the security of Son101's platform.

All of Son101's third-party partners operate under strict data protection agreements and may only use information for purposes specified by Son101.

Son101 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help Son101 improve its services.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent some son101 services from functioning properly.

Son101 employs industry-leading technology and best practices to protect your personal information. Son101's security infrastructure operates across multiple layers:

• SSL/TLS Encryption: All data transfers on Son101 are protected with 256-bit AES encryption.
• Firewall protection: Son101's servers are protected by multi-layer firewalls.
• Two-Factor Authentication (2FA): To add an extra layer of security to your account.
• Regular Security Audits: Son101's systems are regularly tested by independent third-party experts.
• Data Backup: Son101 maintains regular encrypted backups stored on secure servers.
• Access Control: Only authorized son101 staff may access specific data.

Every Son101 member has the following rights regarding their personal data. Son101 fully respects these rights and processes all requests within 30 days.

• Right of Access: The right to know what information Son101 holds about you.
• Right to rectification: The right to correct inaccurate or outdated information.
• Right to erasure: The right to request deletion of your personal data under certain conditions.
• Right to restrict processing: The right to request that processing of your data be restricted under certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to your data being used for marketing purposes.

To exercise this right, please contact the son101 support team. son101 will respond to your request within 30 days.

Son101 retains your personal information only for as long as necessary. Retention periods vary depending on the type of data, as outlined below:

• Account Information: For the duration of active account use and up to 5 years after closure (as required by legal obligations).
• Financial transaction records: Up to 7 years from the date of the last transaction.
• KYC Documents: Up to 5 years after account closure.
• Cookie data: Ranging from 7 to 90 days depending on the type.
• Support chat records: Up to 2 years.

Son101 may update this Privacy Policy as needed. Changes may be made due to legal requirements, new technologies, or updates to Son101's services.

For significant changes, son101 will notify members in advance via email or platform notification. Updated policies take effect from the date of publication.

For any questions or concerns regarding Son101's Privacy Policy, please contact our support team. We are always here to help.